Artificial intelligence

AI is moving beyond experimentation and into everyday freight operations. From automating repetitive tasks to supporting operational decisions, AI agents are creating new opportunities for efficiency across the supply chain. To understand how the industry is responding, FreightWaves and Trimble surveyed carriers, brokers, shippers, and owner-operators, and the results reveal where organizations are adopting AI […]

Market Monitor is a lightweight SONAR dashboard with AI-powered intelligence.

Logistics software maker WiseTech Global is cutting nearly 2,000 jobs in an AI-driven restructuring.

C.H. Robinson’s CFO talked with FreightWaves about some of the specifics of its so-far successful AI strategy.

A panelist at the Trimble conference had a grim forecast for what AI might to do job levels.

Robinson announces its ‘Agentic Supply Chain.’

Check out the full list of winners.

Wirebee automates 40-90% of a broker’s inbound calls.

Improved auditing reduced write-offs to below 1%.

Robinson has deployed a suite of 30 differentiated AI agents.

FleetWorks has proven value from their AI FreightTech solutions and won FreightWaves’ inaugural AI Excellence in Supply Chain award. This accolade acknowledges FleetWorks’ innovative approach to addressing some of the most persistent challenges within freight brokerage and small fleet operations, most notably the intricacies of carrier management and load matching. Brokers and carriers face a […]

p44’s new mantra: Connect, See, Act, Automate.

Small teams are rapidly adopting AI across operations, sales, and finance to eliminate back-office costs. These highly capable 1-3 person teams utilize AI to handle document processing workflows in one hour, which a team of 10 or more would struggle to complete in one week. Business goes wrong when teams start struggling. Customer support falls […]

An auditor inspects and cleans AI work in realtime.

C.H. Robinson has been leading the charge on AI, and now has a new tool in its Managed Solutions segment.

Qued’s AI predicts optimal slots based on real-time data like ETAs and facility capacity, reducing no-shows by 90%.

CloneOps.AI built solutions for a range of industries.

Pallet emerged as a FreightTech trailblazer and became a winner of FreightWaves’ inaugural AI Excellence in Supply Chain award for its cutting-edge solution, CoPallet. The company is confronting a significant inefficiency in the supply chain industry, where manual workflows such as quoting, load building, rate negotiation, and updating portals have become bottlenecks. These repetitive tasks […]

project44 bets that its data can fuel the smartest TMS on the market.

Motive Technologies closed a $150 million funding round led by Kleiner Perkins this week, positioning the AI-powered platform for aggressive expansion beyond its dashcam origins. What started as fleet management in 2015 has evolved into an integrated operations platform spanning driver safety, fuel cards, workforce management, and fraud detection, serving nearly 100,000 customers with AI capabilities that achieve up to 80% collision reductions.

Growth in cloud revenue is a highlight; new sales opportunities due to ‘unification’ are helping to grab new business.

The Department of Transportation is updating a national freight strategy that expects freight tonnage to grow 50% by 2050.

AIFleet uses a forum of mostly energy transition investors to tout its AI future for trucking.

Recent advances in AI are transforming FreightTech.

One of the thorniest processes in trucking logistics may have been solved.

Manhattan Associates is touting a TMS feature it likens to Lego bricks as it gets customers ready for an uncertain era of tariffs.

Meet Bubba, the AI-powered voice assistant designed specifically for drivers. Bubba finds loads, negotiates rates, vets brokers and manages documents while protecting drivers’ profits and time. After decades of everyone but drivers using AI, Bubba finally brings real-world driver-first solutions that let you stay focused on the road while maximizing your margins. Learn why Bubba might just be the smartest, toughest, “Say no to Cheap Freight” dispatcher you’ll ever have.

At Motive’s Vision 25 Summit, fleet leaders saw firsthand how AI-powered tools can transform safety, efficiency and driver culture. With new AI features like Motive AI Coach, real-time fatigue detection, fraud prevention and natural language analytics, Motive emphasized that technology should serve, not replace the people behind the wheel. Real-world success stories and a major courtroom win against Omnitracs reinforced that Motive’s future isn’t just built on innovation, but on trust, transparency and tangible results for fleets ready to lead the next era of trucking.

It was AI all the way at the Transportation Intermediaries Association conference as companies rolled out new solutions to aid the brokerage community.

Autonomous yard operations leader Outrider recently announced an industry-first deployment of advanced reinforcement learning (RL) techniques across its customer sites.

A product manager at Crowley believes freight operators should be using AI now to optimize routes, streamline workflows and forecast demand.

Transfix, which was a digital brokerage up until just a few weeks ago, is offering its first software solution to the market.

Autonomous trucking pioneer Chris Urmson and relative latecomer Raquel Urtasun do not agree on how to apply AI in autonomous trucking.

The U.S. Department of Transportation’s chief AI officer, Vinn White, has been tapped to oversee truck safety for the Biden administration.

To view more FreightWaves infographics, click here

Bridging the AI gap in U.S.-Mexico trade is essential for trade growth, experts say.

C.H. Robinson says it is using sophisticated AI tools to automate responses to emailed quote requests for thousands of customers.

Drivers want to join – and stay – with carriers that make them feel connected from the very beginning.

Universal Transit is on a mission to revolutionize the auto transportation sector.

Over the past several years, the logistics industry has been propelled into the digital age by a powerful combination of consumer expectations, government regulations and technological innovations. Some companies have been eager to adopt these tools, while others remain skeptical about the benefits, effort — and risks — associated with new technologies. Despite the myriad […]

Samsara is working to create a system of record specific to physical operations, helping users conceptualize variables like fuel consumption and asset location.

At the big National Retail Federation meeting in New York, a daylong discussion on supply chains looked back on the craziness and ahead to a bold future.

FreightWaves spoke with experts from across the supply chain about technology lessons learned in 2023 and what strategies will succeed in 2024.

While navigating shifting market conditions can be stressful, shippers that focus their attention on increasing their own operational efficiency and cost-effectiveness can thrive during this time.

Mike Branch, vice president of data and analytics at Ontario-based Geotab, joins FreightWaves’ Thomas Wasson to talk about generative AI and its possible impacts on the domestic supply chain.

Technology advancements will make it easy to automate warehousing operations right from your phone.

Logistics operators that add generative AI to their platforms can better compete in a fast-paced marketplace, according to Crowley Maritime’s Anoop Mohandas.

The financial freezeout of startups by investors may be thawing as FOMU — the fear of messing up — begins to subside.

Uber Freight has rolled out new technology solutions for its TMS, procurement and use of generative AI.

“AI-powered insights help customers take informed action, like seeking alternative suppliers, tracing their raw materials, identifying potential geographic concentrations and targeting risky supplier networks,” says Altana Technologies’ Amy Morgan.

Can Outrider hold onto its healthy lead in distribution yard autonomy as competition begins to form?

While AI has the potential to prevent accidents, it can only deliver on its potential if it’s consistent and accurate.

With this rise of AI, we take a look at how it can be used by the logistics industry.

Anthony Sutardja, co-founder and CEO of Parade, told FreightWaves the new capital will go toward AI and RFP tools.

Tai has been working on email improvements utilizing AI and machine learning for over three years now. . Most recently, the company introduced a new email feature – helping brokers write emails.

While AI technologies have the potential to transform the shipping and logistics industries, their success takes careful and strategic planning.

Kodif’s founding team showcases experience, resulting in the development of a technical product that empowers even those lacking technical proficiency to effectively utilize it.

“The establishment of a Silicon Valley-based technology lab is a natural evolution for Ryder,” says Ryder’s CMO.

To view more FreightWaves infographics, click here

Merchants can use FlowspaceAI for Freight, particularly its Network Optimization tool, to support a range of services, enhancing fulfillment operations and providing valuable insights for marketing and sales strategies.

According to Terminal Industries, 92% of yards lack technology solutions to eliminate wasted capacity, drive down unforeseen costs and improve inventory operations, leading to $146 billion in excess transportation costs.

“People that are integrating with AI will be able to significantly save money and move ahead of others that are not looking at AI as a promising tool for the industry,” Ezlogz CEO CJ Karman said.

People remain invaluable in solving the unanticipated problems that arise in the course of everyday operations.

By focusing on customer change management, FreightTech providers see real results with AI-driven technology.

FreightTech providers are examining disruptive global shipping modifications that would be detrimental without AI’s support.

ChatGPT and other advanced AI tools are looking to find homes in supply chain software and in some cases already have.

This week in Borderlands: AI’s rising impact on cross-border trade focus of new report; Mexican authorities recorded 142 tractor-trailer thefts in April; Texas logistics firm opens Phoenix location; and South Texas college launching CDL program.

Generative AI is capable of overhauling the day-to-day realities of the supply chain industry by automating human-intensive processes and creating a pathway for fast-paced innovation.

Inside this edition: the Amazon Effect on the supply chain; AI’s role in forecasting; and some acquisitions and growth sweeping the nation.

Through a data-driven approach, PGT Trucking proactively corrects unsafe driving behavior before an accident occurs, leading to improvements in driver safety, retention and efficiency.

Guided by Emtec Digital, companies can expedite their digital transformation by implementing robotic process automation and intelligent automation, allowing for enhanced operational efficiency and productivity.

Mary O’Connell and Andrew Smith, founder and CEO of Outrider, sit down to talk about all things warehousing and automation

FreightWaves’ Mary O’Connell and Vector.ai’s James Coombes sit down to talk about all things concerning electronic data interchanges.

FreightWaves’ Mary O’Connell sits down with Sanjay Chopra, CEO and co-founder of Cognistx, to talk about the benefits of AI and clean data.

Pactum uses AI and chatbots to automate contract negotiations for some of the biggest companies in the world.

For many logistics companies, full digitization across the supply chain is the ultimate goal.

Optimal Dynamics aims to alleviate the uncertainty about freight movement today and in the future.

Many automation solutions companies are penetrating the industry to remove supply chain friction, improve efficiency and job satisfaction.

Conversational analytics tool Athena received the 2021 Cool Vendor in Analytics and Data Science award from Gartner.

Warehouse executives see great potential with AI, but most feel it is being underutilized due to a lack of understanding.

On this episode of Cyberly, Blythe Brumleve explains how new technologies can be put to work in not-so-new professions.

While automation offers the quickest path to increased efficiency, many companies are held down by slow-to-adapt legacy operations or siloed solutions.

New forms of e-commerce like influencer marketing, live shopping and conversational commerce are taking over the space, and they might take some getting used to.

“We cut out three to four hours a day of just nonsense back and forth between carriers, accounting, operations.”

Five areas where hyperautomation can have an immediate impact

Berkshire Grey’s revenue was up 750% year-over-year, but it still missed on analyst expectations, more than tripled its net loss and more than doubled its adjusted-EBITDA loss.

On this episode of Cyberly, Blythe Brumleve looks at the dangers of using artificial intelligence to create marketing content.

People hate doing things themselves. Today we have cars that are self-driving, microwaves that are self-cleaning, thermostats that are self-adjusting – even ​​sentences that are self-completing. Automation is just about everywhere, from the streets we drive on to the stores we shop at, but there’s still a long way to go before we reach the […]

Instead of dimensional pricing, iShared’s shared truckload solution charges the shipper a simple per-pallet fee.

Warehouse robotics firm Fetch and AI-software fulfillment company Lucas Systems are working together to offer solutions that allow for humans and robots to work side by side.

If the farmer had the phone number of the customer buying the grain or OFE’s app to make the match, maybe there wouldn’t be as many middlemen and maybe the farmer would have better options.”

“Logistics decisions are actually not designed for humans because it involves a lot of confusion. For example, dispatching takes into account a lot of fast-moving variables that take place within a small amount of time, and there is no way a human can do it efficiently.”

On this special episode of At Your Doorstep for FreightWaves LIVE @HOME, Kaylee Nix looks at how annoying paperwork can become less time consuming with machine learning.

“With this aggregated data approach, we can begin to move the needle on the whole industry’s reputation, one motor carrier at a time. … That would be a huge gratification to me and the rest of the team.”

‘Data gives companies power. But, you need to extract it first.’

Software is designed to simplify the material-handling process at e-commerce fulfillment centers.

“We started figuring out how we can layer in artificial intelligence to our systems to allow our customers to be predictive and not reactive,” Panasonic executive tells FreightWaves.

Changes in customer demand and rising expectations are helping force the transportation industry to evolve in order to meet the growth of this market.

XGen has launched a platform that connects to e-commerce sites, providing shoppers with a more personalized experience with relevant recommendations and other interactions.

The Baidu Apollo fleet consists of 500 vehicles, with open-road tests conducted in 30 cities around the world. The company’s Robotaxi service has carried 210,000 passengers and is available in Beijing, Changsha and Cangzhou, with plans to move into 30 more cities over the next three years.