E-commerce surged as COVID-19 forced people to change buying behaviors. With that surge in online shopping also came a surge in returns, and companies have had to alter return policies and procedures as a result.
Returns are particularly difficult for big and bulky items like furniture and appliances. Now one company is working to make those returns easier.
On this episode of At Your Doorstep, host Kaylee Nix talks to Chris Richter, founder and CEO of Floor Found, about how his company is making returns easier and greener by moving items to a resale market rather than dumping them in a landfill.
Richter explains how he sees the retail landscape shifting now that retailers are welcoming back in-person shoppers and if that increase in foot traffic will lead to a decrease in online returns. The two also discuss the future of big-item logistics and how important it is to sustainability goals to make returns easier on the environment.
You can find more At Your Doorstep episodes and recaps for all our live podcasts here.
Brokerage Compliance Symposium
The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.
F3 Awards Dinner
The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.
F3: Future of Freight Festival
Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.
The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.
The Signal at Chattanooga Choo Choo • Chattanooga, TN Register NowThe night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.
The Signal at Chattanooga Choo Choo • Chattanooga, TN Register NowIndustry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.
The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now