My Apology to CRST: I Got It Wrong

The company had simply shifted about 200 trucks out of its irregular-route OTR operation into other profitable and successful divisions. For a fleet with 4,300 power units, this is a minor adjustment—essentially a routine operational decision. CRST also clarified that it is moving unprofitable assets into more successful units, which is standard practice for a carrier of its size and scale.

CRST remains strong and healthy.

In a story of this potential impact, we should have made it crystal clear from the very first sentence that this fleet shift represented only a tiny fraction of CRST’s overall operation.

I especially regret my role in amplifying the confusion. In my rush—at the airport, distracted, and operating on a misreading of our own story—I posted a misleading tweet to a large audience. That was sloppy, beneath the standard I hold myself to, and unfair to CRST.

CRST is a high-quality carrier that consistently delivers exceptional service. When I was at U.S. Xpress, we competed against them regularly and always respected their professionalism, profitability, and ethical reputation.

I sincerely apologize to CRST’s employees, leadership, and customers for my failure to ensure the facts were communicated with absolute clarity and accuracy.