Holiday retail sales to climb 6% to 8%, NRF says

Shay added that consumers are behaving more “thoughtfully and cautiously” in response to the macro headwinds.

Shay’s comments run counter to those made by Carol Tomè, CEO of UPS Inc., (NYSE: UPS) who said on the company’s quarterly analyst call last week that it expects a later peak delivery cycle as consumers revert to pre-pandemic behavior and supply chain disruptions fade.

Last year in particular, many consumers shopped early out of concern that supply chain bottlenecks might delay holiday deliveries.

NRF members have not voiced any concerns about problems with delivery availability this holiday, a spokesperson said. The last two years were challenging for large retailers as consumers spent freely and online orders spiked, leading to moves by delivery carriers to cap peak-season volumes. With online ordering expected to be relatively muted this holiday due to more in-store shopping and economic concerns, delivery capacity is expected to be much looser.

NRF data excludes motor vehicle, gasoline and restaurant sales. It is also not adjusted for inflation, which during the 2022 holiday is likely to drive up the cost of purchases. The trade group said it still expects inflation-adjusted sales growth this holiday season.

Retailers expect to hire between 450,000 and 600,000 seasonal workers, down from 669,800 in 2021, according to NRF. There are approximately 800,000 unfilled retail jobs in the U.S..

For 2023, NRF anticipates total retail sales to rise 6% to 8% to more than $4.86 trillion. Officials also expect the economy to slow in 2023 but maintain it was premature to forecast a major decline since job and wage growth remain strong and consumers are not overly leveraged.