F3 chat: Technology helps Convoy address supply chain challenges

KEY QUOTES FROM LEWIS:

“[Companies’] own ability to plan and schedule and predict what’s going to happen is worse because of how volatile their customers are and how volatile their industry is, and their supplies are also less able to handle that volatility.”

“There’s a lot of innovation that’s going to be created. There’s innovation spurred in these moments when people create new ideas, they create new business models, they create new procurement models. They might apply technology to something where it wasn’t being applied before, or they’ll come at it from a different angle. And many of those ideas are not going to stick when thing quiet down, if that happens, but many of them will.”

“I believe we can drive incredible benefits for our customers and incredible benefits for the environment, and we can help truck drivers as well. We can actually do things that help them have a more sustainable job and industry, from how we do payments to how we give them coverage and take care of them when they’re on the road.”