Delta Air Lines’ turnkey delivery service accepts heavier packages

The service is now available in more than 60 cities, five more than when it started. At the time, Delta said it planned to expand to dozens more cities by the end of 2019.

Roadie began operating in 2015 as a gig delivery company, matching one-way, same-day delivery with drivers using their personal vehicles to make deliveries on routes they were already traveling. Started as a consumer-to-consumer service, Roadie now handles deliveries from businesses such as Walmart and Home Depot too.

The difference between DASH Door-to-Door and other services is that it only requires one tender for end-to-end movement. A shipper generally needs to make separate requests for the carrier, the pickup agent on the front end and the delivery agent on the back end.

However, national and regional courier services provide the same next-flight-out delivery capability, and the benefit is that couriers can take advantage of direct flights by working with multiple airlines. Delta doesn’t fly direct to all destinations from all origins. A national courier can also arrange for pickup and delivery with a single transaction.

Customers can book DASH Door-to-Door on deltacargo.com and get a dynamic price quote with a single booking for flights with pickup/delivery, as well as end-to-end tracking and real-time status updates. Roadie drivers are approved by the Transportation Security Administration. Roadie says it has 150,000 registered drivers, but only those prescreened by the TSA will participate in the program.

“We ship architectural goods and love that we can do all bookings online and get shipments picked up at our facility,” Cheryl Tanner at Bruce Wall Systems Corp. is quoted as saying in Delta’s press release. “We used to pay much more to get shipments out, but since we started using DASH Door-to-Door, we’ve saved a lot of money.”