Convoy and OTR Solutions resolve ‘misunderstanding’

(Photo: Jim Allen / FreightWaves)

Editor’s note: This story was updated at 12 p.m. on Sept. 1 to reflect updated information.

On Friday, FreightWaves reported that factoring company OTR Solutions made the decision to place digital freight brokerage Convoy on a “do not approve” list based on concerns about Convoy’s balance and credit.

Now, Convoy and OTR Solutions have issued a joint statement saying that the situation has been resolved.

“Earlier today, an article appeared in the press referring to a misunderstanding between Convoy and OTR,” the companies wrote to FreightWaves. “That misunderstanding has been resolved and Convoy is up to date on all payments. Convoy has also been reinstated to the OTR buy list.”

The factoring company OTR Solutions had put Seattle-based digital freight brokerage Convoy on its “Do Not Buy” list, indicating that it would no longer pay carriers for Convoy loads.

Small carriers and owner-operators use factoring companies to get paid immediately for hauling shipments: The factor buys the invoice from the carrier and collects from the broker later. The factor has to assess the creditworthiness of the brokers whose payments it’s buying, and that’s where the trouble with Convoy came.

In a phone conversation with FreightWaves, an official at OTR Solutions confirmed that this screenshot posted to the carrier Facebook group Rate Per Mile Masters on Thursday night was authentic:

(Image: Facebook / Rate Per Mile Masters)

OTR asked Convoy to make an advanced payment for its current outstanding balance. 

A week ago, FreightWaves reported that Convoy hired an investment banker to advise the company on strategic interest, including a possible sale of the business.

Upcoming FreightWaves Events
Compliance

Brokerage Compliance Symposium

The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.

October 26, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
Awards

F3 Awards Dinner

The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.

October 26, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
FreightTech

F3: Future of Freight Festival

Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.

October 27, 2026 – October 28, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
Register Now
Compliance Brokerage Compliance Symposium Oct 26 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now
Awards F3 Awards Dinner Oct 26 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now
FreightTech F3: Future of Freight Festival Oct 27 – Oct 28 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now

John Paul Hampstead

John Paul conducts research on multimodal freight markets and holds a Ph.D. in English literature from the University of Michigan. Prior to building a research team at FreightWaves, JP spent two years on the editorial side covering trucking markets, freight brokerage, and M&A.