This fireside chat recap is from Day 3 of FreightWaves’ F3: Future of Freight Festival live event in Chattanooga, Tennessee. For more information on the event, click here.
FIRESIDE CHAT TOPIC: Journey toward a self-healing supply chain.
DETAILS: David Shillingford, chief strategy officer at Everstream Analytics, interviews Lance Starks, vice president of global sourcing for Shaw Industries, about what actions to take to restore the supply chain to better health.
BIO: Starks was involved as a co-leader in the business and technology transformation of Shaw’s procure-to-pay process. Following that, he joined Shaw’s corporate sourcing and procurement department, gaining experience in leadership, negotiations and strategic sourcing. Starks also worked in the finance and energy industries before his latest accomplishments at Shaw.
KEY QUOTES FROM STARKS:
“We love talking about the relationships we have with our suppliers and with our customers. We talk about supplier experience. We talk about customer experience.”
“Probably one of the best stories we like to tell is the relationship our truck drivers have with our customers. And in a lot of situations, the truck drivers have the key to the warehouse of our customers, and they have that trusted relationship to open up in the morning to drop off product, turn the coffee pot on so it’s ready when the staff comes in.”
“We have a large private fleet for that last-mile delivery, and the relationship is what will drive this forward. And we were so excited about that story.”
Related links:
Brokerage Compliance Symposium
The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.
F3 Awards Dinner
The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.
F3: Future of Freight Festival
Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.
The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.
The Signal at Chattanooga Choo Choo • Chattanooga, TN Register NowThe night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.
The Signal at Chattanooga Choo Choo • Chattanooga, TN Register NowIndustry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.
The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now