3PL Summit: Addressing fraud in the industry

Transportation Intermediaries Association president cites massive increase in cargo theft

This fireside chat recap is from FreightWaves’ 3PL Summit on Wednesday February 26.

FIRESIDE CHAT TOPIC: State of the 3PL Industry

DETAILS: In this keynote conversation, Chris Burroughs, president and CEO of the Transportation Intermediaries Association, joins FreightWaves’ Mary O’Connell to discuss the state of the 3PL industry – from efforts to combat rising fraud to what to expect for the rest of the year from TIA.

KEY QUOTES FROM BURROUGHS:

“Fraud isn’t a new issue to the industry. Back in 2011, one of the first pieces of legislation I worked on at TIA was the Fighting Fraud in Transportation Act. At that time, it was your traditional double brokering schemes. None of it was nefarious; it just wasn’t a level playing field for brokers in the space. What we see now is a massive criminal enterprise. It’s a well-organized, well-funded enterprise that exploded during the COVID pandemic. We did a fraud data report recently, and our members reported year over year a 600% increase in cargo theft.”

“There’s two different fraud buckets: There’s straight cargo theft, which is pretty self-explanatory. The other bucket is strategic theft where it’s the phishing, cybersecurity, financial theft. We’ve seen fraudulent factoring companies. We’ve seen fraudulent carriers and brokers. As our tactics are changing, their tactics are even more evolving.”

“One thing I’m excited about in ’25, we’re going to start branching out to the state and local levels. There are a lot of things happening on a state level that we as an organization should be an advocate for our members there. We’re going to start tackling these regional issues and get that localized grassroots, grass tops advocacy going on as well.”

Upcoming FreightWaves Events
Compliance

Brokerage Compliance Symposium

The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.

October 26, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
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F3 Awards Dinner

The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.

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The Signal at Chattanooga Choo Choo • Chattanooga, TN
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Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.

October 27, 2026 – October 28, 2026
The Signal at Chattanooga Choo Choo • Chattanooga, TN
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Compliance Brokerage Compliance Symposium Oct 26 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now
Awards F3 Awards Dinner Oct 26 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now
FreightTech F3: Future of Freight Festival Oct 27 – Oct 28 • The Signal at Chattanooga Choo Choo • Chattanooga, TN

Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.

The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now

Mary O'Connell

Former pricing analyst, supply chain planner, and broker/dispatcher turned creator of the newsletter and podcast Check Call. Which gives insights into the world around 3PLs and Freight brokers. She will talk your ear off about anything and everything if you let her. Expertise in operations, LTL pricing and procurement, flatbed operations, dry van, tracking and tracing, reality tv shows and how to turn a stranger into your new best friend.