This fireside chat recap is from FreightWaves’ North American Logistics Tech Summit on Wednesday.
FIRESIDE CHAT TOPIC: Being a product-driven logistics provider
DETAILS: In this fireside chat with JP Hampstead of FreightWaves, the chief product officer of Convoy talks about what that job title entails at transportation companies and why dedication to technology adaptation is not enough on its own to change a company’s direction.
SPEAKER: Ziad Ismail, chief product officer at Convoy
BIO: Ismail is responsible for data science, design, product management and program management. Before Convoy, Ismail was the chief product officer at Marchex and CEO of CitiKey and served in leadership roles at Microsoft.
KEY QUOTES FROM ISMAIL:
“The real technical problems in trucking are hidden under layers of process and phone calls and emails and faxes and white boards. You have to get past that to solve the technical problems. If you just solve the technical problems without solving those other problems, you’re just a technology company that is never going to get adopted.”
“The way we think about it at Convoy is that we aren’t thinking of ourselves as a brokerage that is looking to apply technology to make it more efficient. We look at the industry and then say, ‘Given where the technology is today and where it’s going to be over the next couple of years, how should this industry be organized if the technology were available from the very start?’”
On Convoy Go, the company’s new drop-and-hook offering: “The way we saw it was for our mission around zero waste, there was so much time wasted in hooking up trailers, loading and unloading them, and the only way really to solve this problem is to get rid of the unloading and loading part and strip it down to drive in, hook up and leave.”
Brokerage Compliance Symposium
The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.
F3 Awards Dinner
The night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.
F3: Future of Freight Festival
Industry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.
The day before F3. Every compliance issue you face - fraud exposure, carrier liability, FMCSA rules, cargo theft, insurance gaps - navigated by attorneys and operators defining best practices in a changing industry.
The Signal at Chattanooga Choo Choo • Chattanooga, TN Register NowThe night before F3. FreightTech100 companies honored. FreightTech 25 and Shipper of Choice winners revealed live. Cocktail reception into dinner and live music - 300 industry leaders in one purpose-built room.
The Signal at Chattanooga Choo Choo • Chattanooga, TN Register NowIndustry-defining keynotes, rapid-fire technology demos, and industry leaders networking in experiences across Chattanooga - plus the inaugural F3 Awards Dinner featuring the FreightTech and Shipper of Choice reveals.
The Signal at Chattanooga Choo Choo • Chattanooga, TN Register Now